We’re continuing to see a resurgence in the business affecting virus called CryptoLocker, also known as CryptoWall.
The Crypto virus is propagated via email primarily as either a PDF or excel document, but we have also seen infections caused by stealth downloads from internet browsing. The virus encrypts all documents on the network rendering them useless. It then displays a ransom note with reference to CryptoLocker or CryptoWall.
This is by far one of the worst viruses we have seen and due to it mutating with new strains, it’s becoming increasingly difficult to prevent, or at times, even detect.
User vigilance is therefore crucial. If you suspect that you have been infected, please contact our Service Desk immediately.
Crypto Virus - What are we doing about it?
We’re actively monitoring the security policies in our datacentres and on our client sites, alongside ensuring that anti-virus updates are successfully managed and monitored to the best of our ability. We’re also working closely with our security vendors to ensure that we stay up-to-date with the latest security releases and forum discussions.
In January 2016, we will be launching an enhanced network & internet security service to our user community, which will help further reduce the increasing level of cyber-threat.
We encourage you to update all your employees regarding the additional vigilance that's needed.
If you have any questions about the Crypto virus, please do not hesitate to contact our support team at firstname.lastname@example.org or call +44 20 7605 7890.