people and culture
We are a cosmopolitan, successful company, employing highly talented professionals from around the world. This brings a wonderful cross section of technical experience and a richness in humour to our culture.
We encourage all employees to have the self-confidence to seize the initiative, to innovate and to embrace the theme – all for ‘one OryxAlign’ as an abiding characteristic of our collective behaviour. Trust, loyalty, self-discipline and support for each other remain central to our ethos.
award winning MSP
It is great to be part of a success story. Our first Award came in 2018 when OryxAlign received the award for ‘Security Project of the Year’.This was followed by nominations for CRN MSP of the Year, CRN Women in Channel and the GoTech awards, as well as consistently being listed in the MSP 501.
We have high hopes this year of scooping up more prestigious awards, all of which tell us we are most certainly on the right path.
continued investment in enterprise platforms
We are a company that has invested significantly in the sustainability and operational efficiency of our organisation. This means embracing the right, proven enterprise platforms to support our day to day operations, and ensuring we keep abreast of those key IT trend to remain competitive, such as digital transformation.
Being smart in our remote monitoring management, embracing automation, turning business data into business intelligence and being slick in our HR management are just some of key themes where OryxAlign will continue to invest.
reputation and experience
We are a well-established MSP, with a strong brand and an enviable reputation. With decades of operational experience under our belt, there is little we do not know about planning, designing, enabling and supporting our clients’ IT infrastructure to support their business goals.
From small Hedge Funds to FTSE 100 companies, we support a large cross section of clients with a diverse range of tailored solutions using the latest, proven technologies.
certified and accredited
OryxAlign is a grown-up organisation that operates under and adheres to internationally recognised professional standards. We have worked very hard to achieve and sustain these accreditations because they matter, they are important and having them instils confidence in our clients’ perception of us as a MSP, and that we will deliver on our promises.
We are a well-established MSP, with a strong brand and an enviable reputation. With decades of operational experience under our belt, there is little we do not know about planning, designing, enabling and supporting our clients’ IT infrastructure to support their business goals.
From small Hedge Funds to FTSE 100 companies, we support a large cross section of clients with a diverse range of tailored solutions using the latest, proven technologies.
we strive to limit the environmental impact of our operations – low energy tech, a robust green policy and a partnership with Ecologi to plant over 1,000 trees
service delivery KPIs
How we performed in May 2023
85%
Client happiness
3.1
Average first response (hours)
1,751
Service desk tickets opened
65%
Same day resolution
1,805
Service desk tickets resolved
88%
Resolution SLA