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New features are released regularly, and Microsoft is forever improving the tool. They’re making it more collaborative, more productive, and ultimately, more human.
To give every one of their users the best opportunity for mastering Teams, Microsoft offers various resources. Here’s an overview of them:
It is ideal for those in a rush and are new to the platform.
The clue’s in the name. It’s a short, easily digestible PDF outlining the basics you’ll need to get going. If you’re rather new to working digitally then it may help. Otherwise, you can skip it.
Read the guide here.
Ideal for: people who like to get a clear foundation of the basics before using a new tool.
This is, in effect, the official 101. It's a user manual but a little less dull and heavy. This will give the newbie everything they need to know from the ground up: how to manage meetings, how to set up and attend live events, etc.
Videos are short, so expect this resource to be light. These videos sit within a broader support section, offering articles and listicles on other helpful topics. However, the critical foundational training is within the video section.
Access the video training here.
Ideal for those who want deeper insight into how Teams work in the field.
Amidst all sorts of helpful content lies a series on Microsoft Teams 101. It covers many of the basics that the support video section covers, including tips on running effective meetings and other advanced tricks.
These go beyond the tool itself and into management best practices. Where this section excels, though, is in how it presents mock scenarios. For example, how does Sally in the marketing department set up and manage an event within teams? How does Derek, the engineer, share his test results with his team?
Find the Microsoft 365 YouTube channel here.
Ideal for: those who like learning in groups and don’t want any knowledge gaps.
Not everyone is a self-teacher. Microsoft clearly knows that some people want to be schooled. Microsoft’s live training classes are free and need to be registered for in advance, but they are still worth it. They cover everything from the basics to running effective meetings to app integration.
Most of the sessions are one hour long. And most of them have an attractive claim in their blurb. Many start with, “After this session, you will be able to…” Fill in the blank with various typical user goals. There’s even a section on mastering working from home.
Access the instructor-led training here.
Here are a few more of Microsoft’s resources that could prove helpful.
The Microsoft Teams blog is an area devoted to Microsoft Teams' best practices, news, and trends. “3 Microsoft Teams apps for running productive standups while working remotely” or “Reach the right people faster with tags in Microsoft Teams”. These can be nice if you fancy a more editorial style for your learning.
In customer stories, you can read articles on the ways large corporations have found success with teams. The technical section has information for developers and admins.
Not surprisingly, there’s a wealth of knowledge out there if you want to learn teams properly. If you fancy paying, Lynda and LinkedIn—both Microsoft owned—offer a library of lessons that can get super granular.
Whatever you pick will vary depending on how you like to learn. Either way, you can’t afford not to pick a path. Learning anything is usually a significant time investment, but it’s negligible compared to the days you’ll save when you’re a fully-fledged Teams power user.
If you have read through the above and would prefer a human helping hand, or if you haven’t used Teams yet and this has piqued your interest, then get in touch.
As a Microsoft Gold Partner and proven experts in Microsoft 365, we can help your business with Teams integrations and maximise the use of all Microsoft 365 tools.