gain the function of an in-house IT department for an affordable monthly investment
our managed IT support framework

24×7 managed SLA
System engineers and consultants deliver responsive IT support based on ITIL best practices and corporate standards. A dedicated IT Service Desk & Network Operations Centre is available 24x7x365.

network auditing & asset management
Constant network audits identify and address critical issues.

onsite engineering presence
Engineers attend your site daily, weekly, monthly or quarterly.

3rd party vendor management
All IT-related issues are logged and managed via our central IT Service Desk.

technical consultancy
Our technical pre-sales and solution design team deliver unlimited consultations to ensure projects achieve the best return on investment.

network administration & housekeeping
Proactive updates to applications, service packs, security, and virus definitions keep your system secure. We provide unlimited network administration and housekeeping tasks within the SLA.

proactive account & service delivery management
An experienced Technical Account Manager and Service Delivery Manager oversee service delivery.

24×7 remote monitoring, management & reporting
Centralised dashboards with real-time updates on your IT infrastructure enable our Service Desk & NOC to view and remediate asset health.
We invest time to learn how your business operates. A series of technical site audits, including a technology efficiency audit and risk assessment, help us understand your infrastructure.
Once complete, we commence our onboarding, service agreement mobilisation and transition plan.
To learn more about our IT managed service, check our calendar and book a 30-minute meeting.