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13 Nov 2023

88% of staff say their skills training is inadequate

In today's fast-paced business environment, staying ahead in technology is crucial. However, a staggering 88% of staff believe their employers fall short of providing adequate training for the apps they use every day at work. We examine the impact.

This statistic reveals a significant gap in staff skills training, directly impacting productivity and job satisfaction. It seems companies invest a lot in technology but don’t always maximise the value.

The gap in tech training

Employers often underestimate the importance of continuous tech training. This oversight can lead to an under-equipped workforce to handle evolving technological demands, resulting in inefficiencies and frustration. The fact that 88%* of staff feel their training is poor or could be better is a wake-up call for organisations to re-evaluate their training strategies.

charts_employer staff skills training

The impact of inadequate training

The consequences of inadequate training are far-reaching, and we've listed the top three.

Decreased productivity: Employees struggle to use tools effectively, leading to wasted time and resources.

Lower job satisfaction: A lack of training can lead to frustration and disengagement among staff.

Increased turnover: Employees may seek opportunities elsewhere if they feel unsupported in their professional growth.

The promise of online tech training

Interestingly, 33%** of staff believe their performance would significantly improve with online training. Online tech training offers several advantages over offline workshops.

Flexibility and accessibility: Employees can learn at their own pace and schedule, making balancing work and training easier.

Up-to-date content: Online courses are often updated to reflect technological advancements.

Customised learning paths: Employees can focus on areas where they need the most help, ensuring a more personalised learning experience.

Cost-effectiveness: Online training can be more affordable than traditional in-person training sessions.

Scalability: Training can be rolled out to many employees simultaneously, ensuring uniformity in skills and knowledge.

Measurable outcomes: Online platforms often provide analytics and progress tracking, helping employees and employers assess the effectiveness of the training.

Additional benefits of training

Training can help organisations meet their compliance goals and requirements, whether online or offline. In certain industries, compliance is essential, so training should be given equal status.

There is little doubt that training does deliver a more skilled workforce for a competitive edge.

It keeps staff up to date with the evolving apps they use daily. That, in turn, ensures organisations maximise value from their IT investment.

Finally, in a world where the skills gap is acute and staff turnover is at an all-time high, training can help improve employee attraction and retention.

The road ahead

To thrive in the digital age, businesses must prioritise staff skills training. Companies can enhance employee satisfaction, improve productivity, and maintain a competitive edge by investing in comprehensive online training programs.

This investment in human capital is not just a necessity but a strategic move to harness the full potential of their workforce.

In conclusion, bridging the tech training gap is not merely an operational adjustment but a strategic imperative. By embracing online training, companies can unlock the full potential of their staff, driving innovation and success in an ever-evolving digital landscape.

* Source = OryxAlign, July 2023  n=224
** Source = OryxAlign, July 2023  n=247


University - online, on-demand staff training


On-demand training to improve your team's use of technology

There are over 150 courses to choose from, and new courses are added regularly.

You and your team enrol for a course and can then choose to watch short videos (1-5 minutes long), ‘section’ videos lasting 15 minutes or the entire course, which can be an hour.

Pause if you're busy, leave the course and return to pick up where you left off. And there are quizzes to ensure everyone absorbs what they have learned. For more details email

Graham Smith

By Graham Smith