gain the function of an in-house IT department for an affordable monthly investment

Responsive IT support, proactive management and industry-
leading SLAs ensure your infrastructure is highly available, secured and optimised.

our managed IT support framework

Tech Support

24×7 managed SLA

System engineers and consultants deliver responsive IT support based on ITIL best practices and corporate standards. A dedicated IT Service Desk & Network Operations Centre is available 24x7x365.

Administration

network administration & housekeeping

Proactive updates to applications, service packs, security, and virus definitions keep your system secure. We provide unlimited network administration and housekeeping tasks within the SLA.

Project Management

network auditing & asset management

Constant network audits identify and address critical issues.

CTO

proactive account & service delivery management

An experienced Technical Account Manager and Service Delivery Manager oversee service delivery.

Engineer

onsite engineering presence

Engineers attend your site daily, weekly, monthly or quarterly.

Remote Devices

24×7 remote monitoring, management & reporting

Centralised dashboards with real-time updates on your IT infrastructure enable our Service Desk & NOC to view and remediate asset health.

People Management

3rd party vendor management

All IT-related issues are logged and managed via our central IT Service Desk.

Consultancy

technical consultancy

Our technical pre-sales and solution design team deliver unlimited consultations to ensure projects achieve the best return on investment.

We invest time to learn how your business operates. A series of technical site audits, including a technology efficiency audit and risk assessment, help us understand your infrastructure.

Once complete, we commence our onboarding, service agreement mobilisation and transition plan.

book a meeting…

To learn more about our IT managed service, check our calendar and book a 30-minute meeting.

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contact our team of experts

Whether you're looking to get a project off the ground, need some technical advice or simply want to discuss the way we do things, we're always up for a chat.

get in touch