Unified Communications

AFFORDABLE NEXT GENERATION UNIFIED COMMUNICATIONS

OryxAlign’s Unified Communication (UC) service is an excellent and flexible replacement for any traditional and aged PBX telephone system. It addresses the need for convergent and cost efficient telecommunications and the service is feature rich, easy to deploy and extremely cost effective compared to that of traditional telephony.

The voice service brings together a complete set of enterprise telephony features including softphones and mobile apps, and supports a wide range of Cisco, Yealink, Polycom & Snom IP Handsets, as well as Windows, Mac, Android & iOS operating systems.

No matter how big or small your organisation, the right unified communications solution can take  communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

It's future proofAn on-premise system stays the same from the day you purchase it, unless you pay a significant sum to upgrade. With our UC platform hosted in the Cloud, the system is upgraded periodically which means you are always licenced to use the latest version with the latest features.

It's feature richOur UC platform comes with an extensive range of call handling and management features, multi OS compatible softphones, mobile apps and reporting capabilities, all operated through an easy-to-use web management interface. Video conferencing & chat functionality is also included as standard.

Low Cap-exOur UC platform is provided as a monthly managed service. The only upfront charges you will have to pay are for the IP handsets and switches, if these are needed. Switching to an Op-ex model can improve your cash-flow and save your capital facilities for other investments.

Geographically IndependentWith a hosted UC infrastructure all your geographical locations become one. No matter how many offices you have, its one contract, one portal, one reporting platform, one bill and one system. All voice, video & chat communication across your multiple locations remain free forever.

GAIN ESSENTIAL VOICE CONTINUITY

The ability to communicate with your customers, partners, suppliers and co-workers is a critical aspect for any successful business. Voice continuity is the most fundamental aspect of any business continuity solution. It is also one of the cheapest and easiest to implement and many companies do not have a voice continuity plan or the one that they do have is expensive, untested and inflexible.

The perception is that major events are unlikely but the reality is that many interruptions are mundane (everyday) events within the UK – floods, transport and travel restrictions, systems failure. An IP voice solution addresses all of these eventualities whilst providing a business as usual interim call routing solution that does not just address disaster recovery but ensures that service continues in the first place.

Truth

"We have been working with OryxAlign for the past 5 years and their expertise and responsiveness has been great. Our IP phones are a critical part of our business and having them provided by OryxAlign means that they never let us down."

Truth