Role Profile
The Sales Coordinator plays a key role in supporting OryxAlign’s ambitious plans for growth.
This is a new position, and you will be working as part of the sales team and reporting to the Head of Sales and Account Management.
We are looking for a detail-oriented Sales Coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships.
The sales coordinator’s responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, handling administrative duties, and promoting customer satisfaction.
To be a successful sales coordinator, you should have excellent organisational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.
Responsibilities
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and assisting with quotes, contracts, proposals and tender creation.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, assisting with customer queries.
- Assisting with moving sales through the sales cycle and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to client requirements, and ensuring all orders are accurate and information is passed onto the relevant teams.
- Collaborating with other departments to ensure sales, queries, and deliveries are handled efficiently.
- Assisting Head of Sales with generating monthly reporting.
- Working with the Sales team to maintain an accurate pipeline.
- Organising Social events for the team and with clients.
- Attend internal Sales meetings to minute and create action lists.
Key Experience and Expertise
Specifically, the individual shall have a proven track record in the following:
- Excellent communication, sales, and customer service skills.
- Genuine interest in the IT Industry.
- Good administrative, organizational, and problem-solving skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
Desirable Experience and Expertise
Desirable skills and experience for the role are:
- Experience in working within a Managed Service Provider may be advantageous
- Experience as a sales coordinator or in administration may be advantageous
- Current knowledge of industry trends and regulations
Education and Qualifications
- Essential – GCSE in English & Maths
- Desirable – Sales, IT, Business or Administration qualifications
Benefits
- Up to 10% annual Bonus
- Private Medical Cover
- Life Insurance
- Pension
Location
Equal Opportunities
OryxAlign prides itself on People and Culture. We have a wide variety of nationalities, ages, and gender. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We welcome applications from any background.
