Supporting one of OryxAlign’s key clients, the Linux On-Site Support Engineer will professionally represent our business and deliver customer-facing support, maintenance and planned change activity to our client’s users and facilities in the greater London area.  

The ideal candidate will be able to work under their own supervision but will report to the Service Delivery Manager. Possessing a strong 2nd line skill set in Linux Administrator, networking, telephony, wireless, desktop administration and desk side support allied to exceptional communication skills, attention to detail and the ability to maintain high levels of customer care. 

Role Responsibilities 

This individual will represent both OryxAlign and our client in delivering support to users in corporate office and technical facilities.   

Planning and execution of onboarding and configuration of physical infrastructure and connectivity.   

Hands-on experience of Linux system management, system set up and managing Linux  

Manage and implement physical patching and cable management and changes. Managing capacity and demand planning to ensure sufficient resources are available and performant. 

Managing shared printing services, set up and admin. Assisting Clients and tenants with support and troubleshooting.  

Administer / assist with setup and provision of telephony.  

Own and manage general connectivity issues for dependent services, Printing, Audio Visual etc. 

Network cabled and wireless management and maintenance, troubleshooting issues and planning changes and capacity requirements. 

May be required to provide on-call support on a rota basis, including nights and weekends. 

Administration, configuration, and maintenance of a wide range of technologies, including demonstrable experience of:

The successful candidate will possess the following –  

Benefits  

There are many great reasons to work for us, including our fantastic team-working environment geared towards promoting ideas and delivering solutions to our clients. We consistently develop and train our staff in order to provide the best possible support to our clients and your career growth.  

OryxAlign prides itself on People and Culture. We have a wide variety of nationalities, ages, and gender. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We welcome applications from any background. 

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