Role Profile

Reporting to the Platform Engineering Team Lead, the main responsibility of this role is providing a point of escalation for our Service Desk and our clients.

Within the Managed Services Business Unit, the Platform Engineering Team is responsible for providing infrastructure support, operations and maintenance, security/health and hygiene and being a point of escalation to our Service Desk Team.

Focusing on networking as the core area but not ignoring other areas of the IT infrastructure, you will be responsible for any tickets escalated, administration of our client’s estate, firmware upgrades, maintenance and contribute to team level projects.


Key Experience and Expertise

Specifically, the individual shall have a proven track record in the following:

Desirable Experience and Expertise

Education and Qualifications



Diversity & Inclusion

OryxAlign prides itself on its People and Culture. We are an equal opportunity employer and do not discriminate based on age, disability, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sex or sexual orientation, religion or belief, or because someone is married or in a civil partnership.

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