The main responsibility is providing 1st line telephone and technical support to a variety of clients, across a range of technologies.
The role is based on taking client phone calls, providing first time resolution where possible and resolving technical support tickets as part of a team on a busy Service Desk, working from our Manchester city centre office. Reporting to the 1st & 2nd Line Team Leader.

 

Role Responsibilities

 

Key duties include

 

Key skills and experience

 

Company benefits

OryxAlign offer a number of benefits, following a successful probation period. We offer a fantastic team-working environment geared towards promoting ideas and delivering solutions to our clients. We consistently look to develop and train our staff to provide the best possible support to our clients and therefore providing opportunity for career growth.

 

Remuneration

Salary dependent on experience,

 

Due to the high levels of interest in the vacancy, we regret that it may not be possible to respond to all submissions. If you have not heard from OryxAlign regarding your application within 14 days please assume that, in this instance, you have been unsuccessful.

Direct hires only, no recruiters or agencies.

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