Get Aligned!

Digital Transformation is the novel use of digital technology to solve traditional problems.

It’s about finding new ways to deliver value, remain competitive, generate revenue and improve efficiency.

Going paperless is a simple example. Other more sophisticated examples include: predictive diagnostic tools to reduce maintenance and increase reliability, mobile apps, and the generation, management and qualification of sales leads using automated tools.

Whilst there is no standard blueprint for successfully transforming a business digitally, one point is clear; it is not just about technology change. Transformation involves people, process change and risk management.

Our high-level checklist for every digital transformation is included below:

1. Digital Strategy

In our experience a digital transformation begins with a digital strategy; helping answer questions like what is the future of my sector, where will my business be in the future, and how do I ensure the path for tomorrow allows us to adapt with minimal risk to today?

The digital strategy should answer the key question of where your business is going. Complete with a comprehensive roadmap showing what elements of the business can be improved today and the path that will lead to the vision of where the business will be in the future.

2. Business Plan

Digital transformation could be standalone or as part of a wider business plan but it should explain how the digital transformation fits what your business does.

The focus of each technology implementation should be on delivering value to the customer. The digital transformation project should improve operations, customer success, service delivery or other areas; all of which improve customer experience. The project should be written with the customer in mind.

3. Technology and Resource

Once the Digital Strategy and Business Plan have been considered then the right technology is required to make the change happen. The technology part of digital transformation is what you need to get there.

The technology may include upgrades to existing systems, or completely new, with consideration for data, analytics and reporting to analyse the results accurately.

Technology should be easy to get right. The human resources will be the largest challenge and may include skillset updates or changes, new organisational processes and culture change.

4. Project Management

 The Project Management should focus on how you will manage change to reach your destination. Digital Transformation can be a challenging implementation, so the correct leadership, planning, strategy and ongoing management of the project is worth due consideration.

Whilst challenging, businesses who successfully transform their business can benefit the rewards of added customer experience and value. Although for some businesses digital transformation is not a choice; competition requires them to meet new customer and market demands.

Back to List

Related Stories

Protecting Your .UK Presence

Protecting Your .UK Presence

The clock is ticking on who can register a .UK domain in your name.

Nominet, the governing body of UK domain names, released shorter .UK …

Read Post

AWS, Azure & Google: A Public Cloud Comparison Report

AWS, Azure & Google: A Public Cloud Comparison Rep…

The three leading cloud computing vendors, AWS, Microsoft Azure and Google Cloud, each have their own strengths and weaknesses that make the…

Read Post

Azure Infrastructure Cloud Migration Essentials

Azure Infrastructure Cloud Migration Essentials

To enable successful migration, it’s important to have a strong plan in place that covers the end-cloud environment, training and, most im…

Read Post

10 Steps To Cyber Security

10 Steps To Cyber Security

You can download this infographic from the National Cyber Security Centre on the link below.

How can organisations protect themselves in …

Read Post

Technology is redesigning the workplace

Technology is redesigning the workplace

We are entering a new era of IT. One that fundamentally reimagines where we work, the way we work, and how we provide the tools for work. Th…

Read Post

Three Key Components of a Cyber Resiliency Framework

Three Key Components of a Cyber Resiliency Framewo…

Extortionists know that the availability of backups often determines whether they can collect on their ransom demands. Those without suffici…

Read Post

Moving Beyond the Perimeter

Moving Beyond the Perimeter

In this white paper, you’ll find – An overview of the new enterprise architecture, Detailed descriptions of new risks, How to protect agai…

Read Post

The headlines are clear - cyber attacks are imminent

The headlines are clear – cyber attacks are immine…

The UK’s National Cyber Security Centre (NCSC), the FBI, and the US Department of Homeland Security have issued a joint alert warning of a g…

Read Post

Paradigm Shifts - What to expect in 2018

Paradigm Shifts – What to expect in 2018

Skills and resources – these are the two elements that make up an attacker’s arsenal. An attacker, however, cannot set out to break security…

Read Post

The new breed of ransomware that's changing all the rules

The new breed of ransomware that’s changing all th…

The recent spread of WannaCry and NotPetya are rewriting the rules of ransomware, and it’s turning into something far more sinister. If thes…

Read Post