Solace Women’s Aid exists to end the harm done through gender-based violence. They aim to prevent violence and abuse as well as provide services to meet the individual needs of survivors, particularly women and children.
Their work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
Solace is a registered charity, and strict budget control is critical. The charity supporters want reassurance their donations are spent on those most in need, not necessarily on IT-related costs.
Solace wanted greater efficiency and collaboration so that staff spent more time supporting survivors and less time navigating files on their laptops and emailing attachments for teams to update.
The charity also has a flexible workforce, including many volunteers and contractors on short-term projects. They needed support that could quickly set up new employees but also quickly remove access after their contract ends.
Finally, there was a need to train flexible workers on fundamental Microsoft products to ensure the charity achieved high productivity rates.