Jellycat’s continuing success meant that its global network of stockists has grown considerably over the years.
But up until 2011, Jellycat hadn’t extensively reviewed or updated its technology systems. It was at this point that the company started to grow significantly, with plans to introduce ecommerce along with additional staff to handle the increased demand. This meant that Jellycat’s internal processes had become constrained and were hindering its ability to deliver on its business objectives.
Furthermore, Jellycat’s IT systems, applications and product range were steadily increasing in size in order to cope with the increasing number of users; impeding the businesses technology infrastructure. Jellycat urgently required a review of its entire IT infrastructure in order to determine the shortfalls and find an effective solution that would achieve its business objectives.