Gü Puddings

Sector

FMCG

No. of Users

150

Location

London, France

Client Since

2007

The challenge

The Gü team had expanded so rapidly, they had outgrown their technology investment. They needed a technology partner who could steer them in the right direction and ensure they were maximizing productivity and through the correct technology.

The solution

In 2007, OryxAlign started the partnership with an engineering consultation to understand all the functions and departments within the business. With Gü being a retail brand with FMCG product, operational and logistical procedures were most important. The technology planning was focused around this to ensure their business processes were aligned.

OryxAlign then designed a technology roadmap for the next 3 years. The network and server infrastructure was refreshed and a managed technology support package was implemented. This provided Gü with a dedicated IT Service Desk, delivering unlimited technical support and providing them with network housekeeping and an administration function. To ensure Gü experience consistent uptime, OryxAlign monitor their UK and France-based IT systems 24×7 and have a weekly onsite engineering presence in their London office.

Business benefits & outcomes

  • Increased business efficiency by implementing a reliable and stable technology platform
  • Improved user productivity as a result of a responsive managed support structure
  • Improved connectivity and inter-office collaboration
  • Reduced technology spend through outsourced technology support
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