Camden Lock Market
Camden Lock Market

Camden Lock Market

Camden Lock Market is a renowned global attraction, popular among tourists and Londoners alike. Originally opened as an arts and crafts market in 1972, Camden Lock market has diversified and grown to become a hub of creativity and one of London’s key areas of commercial real estate, with galleries, world food vendors, and entrepreneurs operating 7 days a week.

Sector

Retail

Location

London

Client Since

2013

Number of Users

35

How we helped

The Challenge

2013 marked a year of diversification for Camden Lock Market.  Senior management wished to evolve the market by embracing new technologies, including complete public wireless access and PDQs for card payments on stalls and improvement of overall stall management processes.  Three major projects required an investigation of the market’s technology infrastructure, and when it was deemed aged and obsolete to support the expansion plans, a complete refresh and overhaul was commissioned.

The Solution

Camden Lock Market were already utilising a limited wireless infrastructure on the estate. It was however insufficient to provide the business with what was required. To deliver the wish-list of objectives, OryxAlign proposed a full expansion of the existing high-performance wireless network along with a WAN connectivity overhaul and the installation of a new structured cabling infrastructure spanning across the entire estate.

The wireless infrastructure consisted of a total of 35 high-performance outdoor dual band wireless access points which were strategically distributed across the market, according to the volume of predicted foot-fall. The infrastructure was meshed and fine-tuned to work coherently and across the estate. Considering the volume of visitors, stall owners and management, OryxAlign designed a multiple SSID infrastructure which was required to secure the networks and split the services between the market visitors, the management team, stall operators and the PDQ machine operators.

OryxAlign provide 24×7 infrastructure support, monitoring and maintenance as well as monthly wireless usage statistics and analytics reporting to the management at Camden Lock.

Business Benefits

  • A technology partnership providing unlimited infrastructure support & management.
  • Complete & extensive wireless internet coverage & access for visitors
  • Marketing analytics & improved marketing strategy
  • Enablement of cashless payment for traders resulting in an increase in revenue & profits.
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Camden Lock Markets

"We are absolutely delighted with the outdoor wireless implementation that the OryxAlign engineers delivered. Although the project was challenging and with many logistical issues that needed to be carefully planned, their project team delivered it seamlessly and on budget."

Camden Lock Markets