As part of our managed services offering, OryxAlign provide a complete, integrated management, monitoring and automation platform.
Our 24×7 remote management and monitoring platform is a comprehensive and intelligent toolset which enables us to monitor and manage all our client devices, automate our maintenance and remediation processes, proactively fix issues on desktops, laptops, physical and virtual machines, automate patch deployments and other routine infrastructure management tasks.
Reporting on key performance metrics such as uptime, capacity and security is central to our remote management platform. We automatically collect infrastructure data and build aggregate IT performance reports, ready to be submitted to our clients on a monthly or quarterly frequency.
Our RMM application is the global industry leading Solarwinds N-able platform. N-able delivers a comprehensive end-to-end technology infrastructure management and automation solution which enable us to deliver a world class and a truly managed and proactive technology support function.
"The service desk team at OryxAlign provide Brockton with a great 24/7 support service, whether remotely or onsite, and at whatever time of day. OryxAlign are seen as our strategic technology support partners across the group, and they understand the pressures and dynamics of a fast paced financial services operation like ours"