24×7 IT Service Desk

ACCURATE AND RESPONSIVE TECHNICAL SUPPORT AROUND THE CLOCK

Customer happiness is central to OryxAlign. Our 24×7 IT Service desk team are dedicated and hardworking technical support professionals, eager to assist and help with any level of request.

By coupling powerful management and automation features with the ability to collect, collate and alert on information, our managed 24×7 Service Desk empowers

Beyond break-fix dynamics in to data centric IT management

Advanced Support Ticket Management and Service Intelligence

IT Service management based on ITIL best practises

Responsive & accurate support updates to our user community

Industry leading SLA commitments

Gold members of the service desk institute

Constant client happiness survey & performance monitoring